Get in Touch

How can we help?

Our support team is here to help with revision questions, account issues, Pass Guarantee claims, and anything else you need.

✉️ Send us a message
📞 Contact Methods
✉️
Email
[email protected]
Every email gets a reply within 48 hours — including weekends.
💬
Live Chat
Mon–Fri, 9 AM–5 PM UK time
📞
Telephone
07828 959 535
Mon–Fri, 9 AM–5 PM UK time
🛡️
Pass Guarantee Claims
[email protected]
Within 14 days of your test
🔒
Data Protection Officer
[email protected]
GDPR & privacy queries
🕐 Support Hours
Monday 9:00 AM – 5:00 PM
Tuesday 9:00 AM – 5:00 PM
Wednesday 9:00 AM – 5:00 PM
Thursday 9:00 AM – 5:00 PM
Friday 9:00 AM – 5:00 PM
Saturday Closed
Sunday Closed

All times are UK time (GMT/BST). Response times may be longer on bank holidays.

💡 Common topics

🛡️ Pass Guarantee claim?

If you've failed your DVSA test and purchased our Pass Guarantee Plan, email [email protected] within 14 days with your DVSA failure result.

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